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Why Dexco?

Choosing Dexco means choosing a committed partner for your business growth. We offer innovative solutions, a dedicated team of professionals, and a track record of customer satisfaction.

In addition to this, Dexco also places great importance on fostering long-term relationships with our clients. Our team is always available to assist you with any queries or concerns you may have. We believe in transparency and open communication, ensuring that you are always informed about the progress and status of your projects.

Lead Times

Dexco’s standard and custom-engineered rack design lead times vary, largely influenced by the complexity of the project and the phases outlined below. For standard designs, the process is typically quicker as it involves established designs and materials. Custom designs, on the other hand, require additional time for consultation, quotation, and production as they involve unique specifications and coordination. It’s essential to factor in these elements when planning your project timeline.

  1. Consultation: We provide a personalized approach for each project. We assess your current layout, product types, aesthetic preferences, space, and storage goals. This helps us understand your needs, desires, and constraints, ensuring our storage solution aligns with your project’s requirements.
  2. Quotation: Our engineering solution team prepares an estimate that includes current steel rates, installation rates, shipping rates, and any custom criteria. Most estimates are provided within 48 hours. If the project requires special engineering or coordination, we will inform you of the expected quote turnaround time.
  3. Production: Your team provides a signed acknowledgment, approves the final drawing, and provides account payable details. We line up your order for manufacturing and provide an estimated shipping window. We can either arrange freight or coordinate with your preferred shipping service team.
  4. Installation: Your team is responsible for maintaining a proper loading dock to receive materials and an adequate staging area for successful installation. We provide detailed installation guides and can recommend experienced installation crews if necessary. For complex or time-sensitive projects, using our crews is advisable as they already have familiarity with our racking systems.
  5. Support: We provide guidelines for the proper care and maintenance of your racks. Regular inspections are recommended to ensure longevity and safety. If any issues arise, our customer service team is always ready to assist.

Standard Paint Colors

Dexco offers manufactured items with a factory-applied powder coat, with the option of a hot dip galvanized coat for extra benefits. Non-standard color requests can be accommodated for an additional fee. Please note that the paint colors shown on your screen may appear slightly different from the actual paint colors due to variations in monitor calibration, screen resolution, and lighting conditions.

RAL 1023,
Traffic Yellow

RAL 2009,
Traffic Orange

RAL 3001,
Signal Red

RAL 5013,
Cobalt Blue

RAL 6005,
Moss Green

RAL 8028,
Terra Brown

Dexco Gray






















RAL 1023:
Traffic Yellow

RAL 2009:
Traffic Orange

RAL 3001:
Signal Red

RAL 5013:
Cobalt Blue

RAL 6005:
Moss Green

RAL 8028:
Terra Brown

Dexco Gray:

Technical Services

We can provide clients with additional technical services. Each of these services comes with a charge but delivers precise and detailed strategies for your project. Our technical services include:

  • Rack Design and Layout: Our team can adeptly plan the configuration of storage systems to optimize your space and workflow.
  • Custom Engineering: We tailor our engineering solutions to meet your unique demands, ensuring your storage systems are perfectly adapted to your requirements.
  • AutoCAD Drawings and Inventor 3D CAD: Our experts use industry-standard design software to provide detailed, accurate visual representations of your storage solutions.
  • PE Stamped Drawings (as required): We provide Professional Engineer (PE) approved drawings when necessary, ensuring our designs comply with all relevant regulations and standards.
  • Installation: We coordinate a team of skilled installers to ensure your storage system is set up efficiently and correctly.

Maintenance

To ensure the safety and longevity of your warehouse, the suitability of the storage equipment is paramount. Each check is essential to ensure that your racks can safely hold the loads they’re assigned and that they’re not at risk of failing.

  • Load Notices and Stability: Verify that load notices are visible and legible. Inspect that all the products being stored on the racks are within the specified load range.
  • Rack Configuration and Layout: Check the layout and configuration of racks, keeping an eye out for any irregularities or changes that could compromise the storage system’s stability. Examples of potential issues include improper spacing between levels, using more levels than the system was designed for, or having damaged or missing rack components.

These checks include inspecting all connections to identify and address any potential issues early, such as:

  • Missing or Loose Bolts: Examine every bolt and nut at each connection. Replace and tighten any that are missing, damaged, or loose. Use a torque wrench to measure and adjust the torque of each connection to meet the manufacturer’s specifications.
  • Bent, Damaged, or Overloaded Arms: Replace any arm compromised by fork contact or being overloaded. Do not attempt to straighten.
  • Cracked or Damaged Welds: Replace affected parts.
  • Damaged Horizontal and Diagonal Bracing: Replace any bent or broken angles or flat bar straps.
  • Tighten Anchors: Proper anchor tension is crucial for effective structural support. Adjust the anchor’s position, ensure it is tightly secured, and routinely check for signs of loosening over time.
  • Leaning or Bowing Rack Columns: Also known as Out-of-Plumb and Out-of-Straight Rack Ratios. Remedy by unloading the rack, then loosening the columns to straighten or shim them, then re-tighten bolts. If using shims, they should be at least as wide as the bases and/or columns but should not exceed three inches. Inspect beam connectors for any bending or deformation caused by the lean. After correcting the lean, you should re-inspect the entire rack system to ensure there are no further issues. Finally, reload the rack carefully, taking care not to exceed its load capacity to prevent future leaning or bowing.

These are urgent hazards that require immediate offloading and attention. We recommend daily site inspections to identify and address these issues. Each facility should provide proper training for operational reporting to remediate these issues:

  • Column Damage: Columns bent in the direction of the run where a gap between the upright and straight edge is noticeable. Any noticeable damage to the web or flange significantly compromises the structural integrity of the column.
  • Lateral Arm Damage: Arms damaged in the same direction of the run, often resulting in column damage. Address any lateral deformation noticeable when viewed from the front.
  • Horizontal Arm Damage: Arm loads with any permanent deflection after the load is removed.
  • Brace Damage: Bent brace members in either plane.
  • Base Damage: Any significant rotation may be a consequence of anchor failure or substantial damage to the web or flange, usually due to an excessive load exerted on the column and bracing member.
  1. Dexco warrants that all its Products shall remain free of Defects in material and workmanship under Normal Use for a period of one year from the date of delivery.
  2. Buyer acknowledges and agrees that it has the responsibility to advise Dexco regarding any applicable laws, codes, or governmental requirements, including seismic requirements, relating to the intended use of the Products, and Dexco assumes no responsibility for otherwise determining or complying with such laws, codes or requirements.
  3. Buyer shall notify Dexco within (30) days of discovering a potential defect and refrain from making any repairs or corrections without prior written approval from Dexco.
  4. Dexco will repair or replace any Product found, to its reasonable satisfaction, to be defective within the warranty period stated above. Such repair or replacement (whichever Dexco determines, in its discretion, to provide) will be Dexco’s sole obligation and Buyer’s exclusive remedy for any deficiency in the Products.
  5. Replacement Products will be shipped by Dexco, F.O.B. Dexco loading dock, freight collect, and installed by Buyer.
  6. This warranty is limited to Products installed in their original location and is subject to adherence to Dexco Specifications for proper installation, maintenance, use, and loading capacities. It shall not apply to Products that have been dismantled, moved, modified, or used in any manner that does not conform to Normal Use.
  7. Dexco makes no warranty with respect to components fabricated by others, except that, to the extent of its ability to do so, Dexco will pass along to the Buyer the benefit of any warranty given to Dexco by manufacturers. Further, Dexco does not warrant any of its Products that are used in conjunction with equipment or components not manufactured by Dexco without prior written approval.

THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESSED OR IMPLIED. DEXCO EXPRESSLY DISCLAIMS AND EXCLUDES ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

DEXCO SHALL NOT BE LIABLE FOR, AND DISCLAIMS, ALL CONSEQUENTIAL, INCIDENTAL, INDIRECT, AND CONTINGENT DAMAGES WHATSOEVER, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY.

  • “Dexco” means Ross Industrial, LLC doing business as Dexco.
  • “Products” means rack components fabricated by Dexco.
  • “Defects” means Product characteristics that do not meet Specifications.
  • “Normal Use” means the purpose for which the Products were designed and sold.
  • “Buyer” means the original purchaser of Products.
  • “Specifications” means quotes, drawings, manuals, order acknowledgments, and all other related documentation provided to Buyer by Dexco.

Quality Standards

Dexco Rack Systems are built to American Institute of Steel Construction (AISC) standards—the same guidelines used for bridges and buildings. These rigorous standards, combined with our careful structural design approach, ensure the safety and security of both personnel and products. Our racks use wide flange beams with a 50 KSI minimum yield for all arms and columns, providing superior strength compared to roll-formed steel. This construction makes our racks more resistant to damage from handling equipment while maximizing storage capacity in your space.

  • ANSI/AISC 360, Specification for Structural Steel Buildings
  • AWS D1.1/D1.1M, Structural Welding Code – Steel
  • ASTM A572, Standard Specification for High-Strength Low-Alloy Columbium-Vanadium Structural Steel
  • ASTM A36, Standard Specification for Carbon Structural Steel
  • ASTM A325, Standard Specification for Structural Bolts, Steel
  • ASTM A992, Standard Specification for Structural Steel Shapes
  • The American Institute of Steel Construction (AISC), is a not-for-profit technical institute and trade association, established in 1921. It is recognized as a leader in structural steel-related activities. These activities include specification and code development, research, education, technical assistance, quality certification, standardization, and market development.
  • The American Society for Testing and Materials International (ASTM), is a globally recognized leader in the development and delivery of international voluntary consensus standards. Today, some 12,000 ASTM standards are used around the world to improve product quality, enhance safety, facilitate market access, trade, and build consumer confidence.
  • The American Welding Society (AWS) was founded in 1919 as a multifaceted, nonprofit organization to advance the science, technology, and application of welding and related joining disciplines.
  • The International Organization for Standardization (ISO) is an independent, non-governmental membership organization and the world’s largest developer of voluntary International Standards. It comprises 163 member countries and is based in Geneva, Switzerland.

Every order ships with detailed installation drawings, providing your team with comprehensive schematics for a smooth and accurate setup. Additional schematics can be provided to include precise measurements, component breakdowns, and step-by-step guidance for seamless implementation.